Client Care & Project Management
Dedicated contacts and proactive guidance for all digital projects.
Service overview
Collaboration works with trust, transparency and personal care. We are your strategic partner, not just a vendor.
Personal care:
- Dedicated account manager: One contact for all topics
- Strategic advice: Regular strategy calls and roadmaps
- Proactive communication: We reach out first
- Fast responses: Quick replies to requests
- Transparent updates: Clear status on projects, budgets and timelines
Project management:
- Agile methods: Sprints and iterative releases
- Tracking: Documentation in tools like Jira, Asana or Trello
- Regular reporting: Monthly reports with KPIs and next steps
- Budget control: Transparent effort and cost management
- Stakeholder management: Coordination of all parties
- Change management: Structured handling of new requirements
We act as an extension of your team - dependable, engaged and on your side.